Troubleshooting
Start here when something in DataHub is not working as expected.
Use the topic pages below based on symptoms. Each page links to relevant guides and API checks.
Choose a topic
| Symptom | Start here |
|---|---|
| No live telemetry / device disconnected | No telemetry |
| Rule not firing or action not delivered | Rules and actions |
| Empty or stale dashboard widgets | Dashboards |
| UI loads but API fails / deploy issues | Deploy |
| WMS order stuck (station, pack, ship) | WMS orders |
General checks
GET /api/healthon the API host (no auth)- Operations Center connectivity KPI
- Platform page if you have
platform.read docker compose logsfor api and adapter-orchestrator